Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Particularly is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our network and DNS diagnostic tools service. By using Particularly, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

  • URLs, domains, and IP addresses you submit for diagnostic analysis
  • Twitter handle (if you contact us for support)
  • Feedback and comments you provide

Information Collected Automatically

  • IP address, browser type, device information
  • Pages visited and tools used
  • Request timestamps and response times
  • Error logs and diagnostic information

3. How We Use Your Information

We use collected information to:

  • Provide diagnostic tool functionality
  • Process your queries and return results
  • Improve and optimize the Service
  • Detect and prevent abuse and security threats
  • Comply with legal obligations

4. Query Data Handling

When you use our diagnostic tools, we process the URLs, domains, or IP addresses you submit solely to provide the requested diagnostic information. We do not store query results long-term, sell access to query data, or use query data for advertising purposes.

5. Data Sharing

We share data with third-party service providers who assist in operating our Service. These providers are contractually obligated to protect your data.

We do not:

  • Sell your personal information to third parties
  • Share query data with advertisers
  • Provide data to data brokers
  • Use your data for targeted advertising

6. Data Security

We implement security measures including encryption in transit (TLS/HTTPS), encryption at rest for sensitive data, secure access controls, and regular security assessments. Despite these measures, no system is completely secure.

7. Data Retention

Data TypeRetention Period
Query dataNot stored (processed in real-time)
Usage logs90 days
Error logs30 days
Security audit logs1 year

8. Your Rights

You may:

  • Request information about data we hold about you
  • Request deletion of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us on Twitter.

9. Cookies

We use essential cookies for session management and security features. We do not use advertising cookies, third-party tracking pixels, or cross-site tracking technologies.

10. International Data Transfers

Our Service infrastructure is hosted in the United States. For users in the European Economic Area or other jurisdictions with data transfer restrictions, we rely on standard contractual clauses and your consent to these Terms.

11. Children's Privacy

Particularly is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us on Twitter.

12. California Privacy Rights

California residents have additional rights under the CCPA including the right to know what personal information is collected, request deletion, and non-discrimination for exercising privacy rights. We do not sell personal information. To exercise these rights, contact us on Twitter.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or Service notification at least thirty (30) days before taking effect.

14. Contact

For questions about this Privacy Policy, contact us on Twitter.

Third-Party Services and Sub-Processors

For detailed information about the third-party services and sub-processors we use to operate Particularly, including their purposes, data handling practices, and locations, please see our Sub-Processors page.